Privacy Policy

This Privacy Policy describes how 1Percent Brand ("we," "our," or "us") collects, uses, and shares information about you when you use our mobile application and related services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, and profile details
• Profile Data: Professional skills, portfolio items, service descriptions, and pricing
• Job Postings: Project descriptions, requirements, budgets, and deadlines
• Communications: Messages sent through our real-time chat system
• Payment Information: Billing details for transactions (processed securely by Stripe)
• Reviews and Ratings: Feedback provided about services and experiences

1.2 Files and Media

• Profile Images: Photos you upload from your device's photo library for your profile
• Project Files: Documents, images, and other files you choose to upload and share
• Chat Attachments: Files sent through our messaging system

1.3 Device and Usage Information

• Device Information: Device type, iOS version, app version, and device identifiers
• Usage Data: App interactions, features used, session duration, and performance metrics
• Log Data: IP address, access times, error reports, and crash logs

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our freelance marketplace services
• Create and manage user accounts and profiles
• Facilitate job postings, bidding, and project management
• Enable real-time communication between users
• Process payments securely through Stripe
• Store and deliver files shared between users
• Display public profile information to potential clients/freelancers
• Improve our app performance and user experience
• Send important notifications about your account and orders (future feature)
• Analyze app usage to enhance features (future analytics implementation)
• Prevent fraud and ensure platform security
• Comply with legal obligations

3. Third-Party Services

3.1 Firebase Services (Google)

We use Google Firebase for:

• Authentication: Secure user login and account management
• Cloud Firestore: Database for storing profile data and app content
• Firebase Storage: Secure file storage for images and documents
• Analytics (Future): App usage analytics and performance monitoring

Firebase data processing is subject to Google's Privacy Policy and may involve data transfers to Google's servers.

3.2 Stripe Payment Processing

We use Stripe to process payments securely. Stripe handles all payment card information according to PCI DSS standards. We do not store your complete payment card details on our servers.

4. Information Sharing and Disclosure

4.1 Public Information

The following information is publicly visible on our platform:

• Profile name and profile picture
• Service descriptions and skills
• Portfolio items and work samples
• Reviews and ratings received
• Job postings (visible to relevant service providers)

4.2 We May Share Information With:

• Other Users: Profile and project-related information as part of the marketplace
• Service Providers: Firebase (Google) and Stripe for platform operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

6. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit and at rest via Firebase Security
• Secure authentication protocols through Firebase Auth
• PCI DSS compliant payment processing through Stripe
• Regular security assessments and monitoring
• Access controls and user permission management

7. Data Retention and Deletion

7.1 Retention Period

We retain your information for as long as necessary to provide our services and comply with legal obligations.

7.2 Account Deletion

You can delete your account at any time through the app settings. When you delete your account:

• All your personal data will be permanently removed from our backend systems
• Your profile and listings will be immediately removed from public view
• Chat messages and files will be deleted from our servers
• The deletion process is irreversible
• Some anonymized usage data may be retained for analytics purposes

8. Your Rights and Choices

You have the right to:

• Access and update your profile information
• Delete your account and all associated data
• Control the visibility of your profile information
• Manage file uploads and sharing
• Opt out of future promotional communications
• Request a copy of your data
• Control iOS permissions for photo library and file access

9. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

10. International Data Transfers

Your information may be processed and stored in countries other than your own through our use of Firebase (Google Cloud) and Stripe services. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify affected users and relevant authorities as required by applicable laws, typically within 72 hours of becoming aware of the breach.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from this policy will be resolved in the courts of [Your Jurisdiction].

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes through the app or via email at least 30 days before the changes take effect.

14. Contact Us